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Telehealth Services

Any provider in the Trillium Medicare Advantage network can offer telehealth services to Trillium members for certain healthcare needs. "Telehealth services" are virtual healthcare visits with a provider through a mobile app, online video or other electronic method.

Trillium treats telehealth services with in-network providers in the same way as face-to-face visits with in-network providers.

  • A telehealth visit with an in-network Trillium provider does not require prior authorization.
  • A telehealth visit with an in-network Trillium provider is subject to the same co-payments, co-insurance and deductible amounts as an in-person visit with an in-network provider.

Trillium Telehealth

Your anytime, anywhere medical care service.

Trillium Telehealth powered by Teladoc is your convenient, 24-hour access to in-network Trillium healthcare providers for non-emergency health issues. It’s available for you to use when you’re at home, in the office or even on vacation.

Get medical advice, a diagnosis or a prescription by phone or video. Use Trillium Telehealth when you need it or schedule an appointment for a time that fits into your schedule.

Contact Trillium Telehealth for illnesses such as:

Colds, flu and fevers

 Rash, skin conditions

Sinus problems, allergies

 Upper respitory infections, bronchitis

 Pink eye

Be Prepared & Set Up Your Telehealth Account

Before you can use Trillium Telehealth, you need to have an account. Set up and activate your account online or call the Trillium Telehealth customer number for help: