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New Agent - Contracting & Certification Instructions

Welcome to Trillium Advantage! We are pleased that you would like the opportunity to sell our MA and MAPD plans. Prior to marketing or selling any Trillium Advantage product(s), you MUST follow each step below to ensure accurate completion and efficient processing of your Agent Agreement.

Agent Qualifications

Becoming a new Agent with Centene to offer our Trillium Medicare Advantage product(s) is simple! Completing the steps below will ensure you are eligible to market and sell our Medicare Advantage product(s).

Step 1: Licensing & National Producer Registration

Visit the State Department of Insurance website to view and complete the requirements on becoming a licensed Agent for the state in which you intend to market and sell Trillium Advantage product(s).

Please note: You must have the required line of authority to proceed.

Step 2: AHIP Fraud Waste & Abuse and Compliance Exam

Complete and pass the Annual AHIP Certification training for the applicable plan year.

  • Go to our Certification Site and complete the registration process 
  • Take the AHIP Fraud Waste & Abuse and Compliance exam and obtain your AHIP Certification of Completion. Please retain a copy for your records. 

Note: If you have already completed the AHIP Fraud Waste & Abuse and Compliance certification, you can transmit your training transcript to our Certification Site, which will ensure your AHIP completion is automatically linked.

Step 3: Trillium Medicare Advantage Certification Training and Exam

Complete and pass the Trillium Medicare Advantage Product training.

Important Note - At the completion of the Trillium Medicare Advantage Certification course, you will be able to save the completion certificate to retain for your records as well as upload the documentation during onboarding.

For all Oregon/Washington-based brokers: You are required to attend one in-person training session.

Agent Onboarding

Step 1: Contracting – Agent Onboarding Process

New Agents must submit an Onboarding request via the Broker Online Self Service Tool to proceed.

To view the detailed Step-by-Step Instructions on how to submit an Onboarding Request please click here: Onboarding Instructions Document (PDF)

Note: If you are working with an upline or agency firm, please work with them to get contracted with Centene so that your relationship with that agency is captured correctly. You will need to retrieve your upline's National Producer Number (NPN) in order to proceed. This information must be entered under the Affiliation NPN field provided on the Agent Agreement during Onboarding. Please proceed by clicking on the link below for a Selling Agent.

 

Working with an Upline?

Affiliated Agent – if you are working with an upline or agency firm, please work with their administrator on how to become a contracted Agent/Broker to sell Trillium Medicare Advantage product(s) with that Agency.


New Users

To begin, please create an account by registering for the Online Broker Self Service Tool

Independent Agents

(Not Associated with an Upline or Agency Firm)

Create an Account

Selling Agents

(Associated with an Upline or Agency Firm)

Returning Users

Account Log In


If you have already created an account, please log in.

Step 2: Ready to Sell Notification

Trillium Medicare Advantage will send you an email advising that you are ready to begin marketing and selling Medicare Advantage plans for us.

You cannot market or sell any Trillium Medicare Advantage product(s) until you receive a confirmation email from Trillium Medicare Advantage acknowledging your application submission was successful and completion of both the Fraud Waste & Abuse and Compliance Exam and the Trillium Medicare Advantage Certification Training has been received.

Step 3: Broker Portal Access

After you received the ready to sell notification email from Trillium Medicare Advantage, you are now able to create an account through our Broker Portal to view your book of business and commissions statements.

To create an account please visit: Broker Portal Website

Important Note - Your Broker Portal website account access is separate from the online Broker Self Service Tool Account and needs to be accessed separately.


Need Assistance?

If you need assistance or have any questions with the contracting process, please call Medicare Broker Services at 1-844-202-6811.

Hours: Monday – Friday 9:00 a.m. – 5:00 p.m. (excluding holidays).